Shipping policy
Processing & Production Time All products in our store are made to order. Please allow 3–7 business days for your order to be produced before it is dispatched.
Shipping Times
- United Kingdom: 2–5 business days after dispatch
- Europe: 5–10 business days after dispatch
- United States & Canada: 7–14 business days after dispatch
- Rest of World: 10–20 business days after dispatch
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Delays We are not responsible for delays caused by customs, postal services, or other factors outside our control. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
If you have any question please email Kevin@Ride-well.co.uk and we will do our best to help you.